we asked for it..

I was surfing the internet for privileged banking criteria as I really hate queuing in the bank just to handle some small matter. Not that I am earning loads, but I am looking forward for the day.

... until I came across a forum where a person mentioned, with ebanking, transactions are done without even leaving your home. Ah, that's right. Most of the time now, I just manage transactions via online banking. Probably larger sum requires me to visit the branch but common people can just manage their account in front of their laptop.

So, I thought, probably 10 years ahead, there will be only 2-3 frontline bankers in each branch rather than the sum we have now.

Same to many industries, with expansive of specialization and automation, probably the world might need more maintenance technician rather than the person who once did the job before machines took over. Hahaha... sounds terminated? I'd rather say retrenched (similar terminated term in workforce hahah)

Similar to LEAN. LEAN is good if it is applied to simplify processes. But when processes is simplified, there will be lesser resources needed. And when there's no new value added to turn the redundant resources back into value, that's bad.

So, what lies in the future? Are we slowing down since the last widely known invention?